Listed below are all Terms and Conditions for Brack Tours’ packages. Please do not hesitate to contact Brack Tours, if you have any questions regarding our terms and conditions. Possible channels of communication:
We require a non-refundable land deposit of £200 per person.
A minimum of 12 passengers is required to operate our set scheduled tours. In the event that the minimum number is not reached, a full refund will be given or an alternative tour package will be offered. We shall be entitled to cancel or curtail the relevant programme at any time up to 2 weeks prior to the departure date if government restrictions or changes relating to Covid-19 locally could impact the operation of the tour booked.
Full payment must be made no later than 30 days prior to departure date. This applies on all tour packages. Brack Tours accepts payment by check or major credit cards. Please note, your reservation will automatically cancelled, if payment is not received as scheduled. Consequently, deposit payments will become forfeited.
Any revision to land arrangements made after the original booking has been confirmed will incur a £50 handling fee per booking. We cannot accepted revisions within 14 days of departure or once we have issued documents. No changes are allowed once the holiday has commenced.
All cancellations must be advised by email to info@bracktours.com In the case of cancellations, received within 45 days of departure date are subject to the following penalties on the land portion:
Current 2021 booking payment plan: –
• At time of booking, a Deposit of £200 per person is required to secure your reservation.
• For Private Bespoke Tour Group Tour deposit of £600 total is required to secure your reservation.
• Final payment is due by at least 30 days from tour commencement date unless otherwise specified at time of booking confirmation.
Cancelation Penalties: –
• UP TO 45 DAYS BEFORE TOUR DATE: – Full refund on deposits if you wish to cancel for any reason up to 45 days out from your tour date.
• UP TO 30 DAYS BEFORE TOUR DATE: – Transfer deposit to an alternative tour or date with Brack Tours OR receive a credit voucher for future use with no expiry date for redemption of credit.
• 29 TO 14 DAYS BEFORE START OF TOUR: -75% of total price (unless Covid restrictions apply)
• LESS THAN 14 DAYS OF TOUR DATE:-100% of total price.
Brack Tours encourages you to have a travel insurance policy in place. This insurance is designed to safeguard your travel investment, as well as your well-being while on vacation.
A VALID US PASSPORT is required to enable all US Citizens to travel abroad. Please apply as soon as possible if you do not hold a valid passport. Passports MUST be valid for at least 6 months after return date coming back into the United States. Although, most countries do NOT require US citizens to obtain visas for entry.
However, if required, it is the passengers’ responsibility to obtain the correct visa from the country to be visited. If unsure, please consult the embassy or consulate for visa requirements. Correspondingly, Brack Tours or any of its providers/suppliers assumes no responsibility for passport or visa requirements.
Brack Tours reserves the right to accept or reject any client. This is to promote an enriching travel experience. Additionally, it may cause the removal of any persons from a tour. In any case, anyone whose conduct is incompatible with the interests of other members of the tour group, will be removed.
A qualified travel companion must accompany passengers who require particular assistance. For this reason, Brack Tours drivers and guides cannot provide individual help. This may be through walking, dining, getting on/off transportation vehicles or other personal requirements. Unfortunately, our coaches are not equipped with wheelchair ramps. Passengers necessitating unique attention must advise Brack Tours. Preferably, at time of booking. We will make reasonable efforts to accommodate passengers with specific needs. However, we are not responsible for denial of services by any of our suppliers.
Land arrangements are provided, as described, in each tour program. If required, Brack Tours reserve the right to substitute hotels for accommodations in similar categories. Note that, the final itinerary for any tour departure will be included with travel documents prior to travel. This will include all booked accommodation and meal basis per night.
A minimum of 12 passengers is required to operate our set scheduled tours. In the event that the minimum number is not reached, a full refund will be given or an alternative tour package will be offered. We shall be entitled to cancel or curtail the relevant programme at any time up to 2 weeks prior to the departure date if government restrictions or changes relating to Covid-19 locally could impact the operation of the tour booked.
Coach Tours are usually operated by 49 seat motor coaches. When passenger numbers are low, a smaller coach may be used and prices may vary.
Brack Tours reserves the right to substitute visits, attractions and other features. This would be for instances where establishments are closed or cannot be visited for reasons beyond our control e.g closed for building maintenance.
Handling of one piece of luggage per person is included in the cost of all coach tours. Only one suitcase per person is permitted. The size should not exceed 30 x 20 x 10 inches. In addition, weight should not exceed 50 pounds. Luggage is carried at owner’s risk throughout the tour unless insured. Hand baggage and small articles such as coats, umbrellas or cameras, are entirely in the care of the passengers.
Tips for services of a personal nature and to the tour director and driver are not included in the tour cost. Hence, this is left to your discretion. However, we recommend that you tip your tour director £7- £10 per day per person.
Smoking is not permitted on the motor coach. Although, frequent stops are made throughout the day.
Documents will be emailed approximately 10 days prior to departure. This is provided full payment has been received.
*Clients are allowed a 29 minute grace period for car pickups or drop-offs*
The following is the standard damage excess for each car rental groups:
Damage excess will be an amount of €2000 for the following car rental groups & age demographics
Drivers maximum age = 79 years. Clients aged 75-79 years (inclusive) must ensure following protocol:
*Car rental company reserve the right to substitute cars for other models in similar categories*
Submit to Brack Tours in writing no later than 30 days after the end of the tour package.
All items of a personal nature and meals not specified on the tour itinerary are not included. For example, room service, beverages, telephone charges, laundry, special food requests, etc. As such, this must be paid by the passenger before leaving each hotel.
Please be advised – photographs/videos may be taken on our group tour packages or private chauffeur packages. This may be for use on the Brack Tours website and other Brack Tours marketing materials.You consent to the Brack Tours photographing and using your image and likeness, by joining our group tour packages or private chauffeur packages.
